Refund claims are processed by Going Out and not the restaurant. Please refer all benefit queries to Going Out.
The 2 for 1 Dining benefit entitles you as an active member to a refund on the second most expensive meal, provided:
you are dining with at least one other person; and
no less than 2 meals and 2 drinks are purchased per membership; and
you are at least 18 years of age
The refund will be calculated as the second most expensive meal on the bill, up to a maximum of R120.00 (one hundred and twenty Rand). Your claim will be verified with the restaurant to ensure validity.
Your claim will be processed within 72 working hours. Please note that claims received on a Saturday, Sunday or public holiday will incur an additional days processing time.
The 2 for 1 Dining benefit:
can only be redeemed at restaurants identified on the Going Out Application. We shall be entitled, in our sole and absolute discretion, to amend the list of restaurants from time to time. We shall endeavor to promptly update our website/App as and when any changes are made. Whilst every effort will be made to ensure that all listed restaurants are trading, Going Out will not be held liable in the event of any restaurant closures; and
is based on the restaurants standard prices; and
is not applicable with any special offers, promotions, discount vouchers or loyalty programs; and
cannot be used when purchasing takeaways; and
can only be used once per restaurant per day; and
does not apply to desserts, extras, toppings, sides e.g. build your burger, extras on pizza etc; and
applies to individual line items on the menu whereby only one discount applies; and
applies to courses that include drinks provided it is not a special
A maximum of two memberships may be used per table, provided they are under different names. Each member must request their own authorisation code and claim separately. Your refund will be calculated as follows:
Membership 1: 2nd most expensive meal on the bill up to max R120 with a minimum of 2 drinks
Membership 2: 4th most expensive meal on the bill up to max R120 with a minimum of 4 drinks
You are required to pre-authorise each restaurant visit prior to dining using the Going Out Application. Your authorisation is not a booking and is not a guarantee of a refund. If required, please make a booking reservation directly with the restaurant.
Must be made within one calendar month of your restaurant visit; and
must be deposited into the bank account in the name of the member only; and
must include the original restaurant receipt clearly displaying the restaurant name, receipt number, date and time (card receipts not accepted); and
will not be processed if the details on your receipt (restaurant name, date) does not match your authorisation or if the time of payment is over 5 hours from your authorisation time. Should you wish to reschedule your restaurant booking, please request a new authorisation code. Backdated authorisations are not allowed.
Membership is non-transferable.
Going Out accepts no responsibility for the quality of service and/or meals at any of our dining partners. Furthermore, Going Out will not become involved in any non-Going Out related disputes between members and restaurants.
Going Out processes and terms and conditions may be amended from time-to-time.
Failure to adhere to, or any attempt to circumvent the Going Out terms and conditions, will result in your membership being terminated.
The ultimate 2-for-1 dining service in South Africa. First month free.